Delivery Unit Manager

Client :

Our partner is a major player in the banking sector.

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Description :

Main Responsibilities

• Challenge business demands and ensure their alignment with the bank's strategic directions.
• Lead the execution and deployment of cross-functional transformation programs within the CBS scope, adhering to allocated budgets (man-days and cost) and predefined requirements (project methodology, governance, quality, deadline, etc.).
• Develop a partnership approach with business lines to prioritize and make necessary decisions, providing expected support and advice.
• Manage relationships with suppliers within the Delivery Unit's scope (contractors, escalations management, quality/delivery).
• Collaborate closely with program directors and Delivery Units within the entity to ensure performance and timely and quality delivery in line with commitments.
• Contribute to the overall program performance by being proactive and offering suggestions.
• Manage Delivery Unit activities (KPIs, KRIs, corrective actions).
• Promote a culture of Lean Management (coaching sessions, huddles, etc.).
• Encourage continuous improvement and agility, particularly through a framework that fosters quality working relationships and communication.
• Supervise activity compliance and adherence to internal rules (audit recommendations, CNP conditions, etc.).
• Foster an innovative environment (IT solutions, processes, etc.) that serves business needs or internal COO operations.
• Develop a transversal strategic vision through monitoring changes in the banking industry both internally and externally.
• Manage, motivate, and support the team to facilitate skill and profile development and strengthen alignment with the bank's values.

Requirements

• Engineering degree (Bac+5).
• 14 years of experience.
• Consulting and/or banking sector background with managerial experience.
• First experience in IT and organizational project management.
• Business analysis oriented.
• Technical expertise.
• Familiarity with Lean Management.
• A person with a strategic vision.
• Someone capable to manage performances.
• Good communication skills in French and English..
• Strong team management Skills.
• Comfortable with change management.

Key Performance Indicators

• Project and program progress rate.
• Adherence to budgets, deadlines, and expected quality.
• Deployment and implementation of Lean methodology.

What are we offering ?

• Good work environment.
• Challenging IT Projects.
• Fixed salary based on profile.
• Bonus based on your performance.
• Aid Al Adha bonus.
• Health insurance + supplementary insurance.
• CIMR.
• Internal restaurant with a 50% subsidy.
• 100% free holiday chalets in certain locations in Morocco.
• Loans at preferential rates.